Learn which tasks can be billed, how billing report approval works, and what you need to do before sending your invoice.
This article answers questions such as:
How do I create a billing report in Singa Portal?
How do I know which tasks can be billed?
Which tasks are ready for billing?
Do I need approval before sending my invoice?
Can I send an invoice before the billing report is approved?
Can I invoice tasks that are still under review?
What is the difference between a billing report and an invoice?
How do I prepare my invoice?
What do I need to do before sending my invoice?
❕Important❕
Before sending an invoice, you must first submit a billing report through Singa Portal and wait for it to be approved.
Only tasks included in an approved billing report can be invoiced.
The billing report helps you identify which tasks are ready for billing and prepare your invoice. It does not process payments or replace invoicing, so you must still submit your invoice separately as usual.
Please do not send an invoice before your billing report has been approved.
How to create a billing report
Follow these steps to create and submit your report:
Go to My Tasks → Ready for Billing
Set the date range
The report should ideally cover one full calendar month (e.g. Jan 1–31)
Please note that the monthly cut-off for submitting tasks for review is always 2–3 days before the end of the month. This gives us time to review your tasks before you prepare your billing report. However, we recommend waiting until the end of the month to create your report, as we may still be able to review tasks submitted after the cut-off. Any tasks still awaiting review at that point can be included in the following month’s billing report.
Select the tasks you want to include
2× toggle (double compensation) for special cases
A detailed explaining note is required when requesting 2× compensation
Tasks naturally vary in difficulty and some are quicker, some more time-consuming but 2× compensation is intended only for exceptionally demanding songs that take you more than double your normal editing time
Reasons for the request might include
Audioshake/AI issues
a insane word count/fast lyrics like for example in Eminem - Rap god
duet with two completely differently timed vocal lines on top of each other requiring manual creation of the other vocal track
track with a lot of sampling in the instrumental that mixes the AI up
a musical song with 5 singers or over
Max 5% of your monthly tasks
All 2× requests are reviewed before approval and can be denied if requested without eligible reason
There are only normal and 2x compensation (no 3x, 4x, …)
Add any other notes if needed (task notes or general notes)
Click Save as a draft or Add to existing draft
Go to My Reports
Open your draft report
Review and edit if necessary
Click Submit
After submitting
Your report will be reviewed by a manager
Please wait for the decision before sending your invoice
If your report is in Changes requested status:
Click Convert to Draft
Make the necessary changes
Submit again
When the report is approved
You will see a reference number
This must be included in your invoice (but don't forget to add your name also!)
It helps us process your invoices faster
ℹ️ Good to know
You can include only Completed tasks in billing
Once a report is approved, it can no longer be edited
The tasks on an approved report are considered invoiced and will not appear in the Ready for billing anymore
Please send your invoice at least once every three months
💬 Feedback
There may still be some bugs or things to improve. We really appreciate your feedback: please share anything related to this in #music-editors Slack channel.