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Widget showing error message?

What to do if you receive an error message in the Portal?

The issue:

If experiencing any of the error messages below, there might be a server issue at Audioshake in the U.S.

The solution:

First always check the Slack channel to see if anyone else is experiencing the same issue, and write a short report on the channel so our producers or other editors can check the situation.

Singa and Audioshake are separate companies and unfortunately we ourselves are unable to fix any said server issue directly that Audioshake might be experiencing, but we will report every known issue to them asap to get them resolved as fast as possible.

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